Privacy policy
1. Who are we?
Foreign is a young brand created by a passionate team. We believe in transparency, especially with our community. This policy explains in simple terms how we collect and use your data.
2. Why do we collect your data?
We collect your information to:
• Process your order: deliver your Foreign items to the correct address.
• Contact you: if we have questions about your order or to send updates about our creations (only if you consent).
• Improve our services: understand what you like to create better products and optimize the website.
• Secure payments: prevent fraud and ensure transaction security.
The collection and processing of your data rely on the following legal bases:
• Contract performance: to process your orders and manage your customer account.
• Consent: for newsletters and personalized advertising.
• Legal obligation: for the retention of accounting and tax data.
• Legitimate interest: to secure our services and improve the website.
3. What data do we collect?
Depending on the situation, we may access:
• Your contact information (name, email, phone number, address)
• Your payment information (processed securely, never stored by us)
• Your order history
• Your preferences (style, colors, sizes)
• Technical data (IP address, browser type) when you visit our site
4. Children’s data
Our site is not intended for individuals under 16. We do not intentionally collect information from minors.
If you are a parent or guardian and become aware that we have collected data from a child under 16, please contact us immediately. We will delete this data as quickly as possible.
5. Who has access to your data and with whom do we share it?
Your personal data is processed by Foreign and may be shared with the following third parties, only when necessary:
Service providers and business partners:
• Shopify: for hosting, management, and maintenance of the site
• Carriers: to deliver your orders
• Payment providers: to process your transactions (these providers do not share your banking details with us)
• Marketing service providers: to send our communications
• IT providers: for technical maintenance or incident management
Social media partners:
We may share certain data with Meta (Facebook, Instagram), Google, and TikTok to optimize our advertising campaigns. These partners apply their own privacy policies. You can object at any time to data sharing for advertising purposes.
Some of these partners may transfer your data outside the European Union under standard contractual clauses approved by the European Commission.
Public authorities:
We may share your data if required by law (tax, judicial, or other authorities).
In case of a major change:
Your data may be transferred in the event of a merger, acquisition, or restructuring of Foreign.
Important: We never trade, rent, or sell your data to third parties. Access to your data is strictly limited, and we require all partners to provide contractual guarantees regarding security and confidentiality.
6. Cookies and tracking
Our site uses cookies to operate properly and improve your experience. Please refer to our cookie policy for more details.
You can manage your consent at any time using the banner or the “Cookie Settings” button.
7. How long do we keep your data?
|
Data type |
Retention period |
Purpose / comments |
|---|---|---|
|
Order data |
10 years |
In accordance with tax and commercial legislation, for order management, invoicing, and potential claims. |
|
Payment card details |
13 months after payment |
Limited retention for legal obligations and transaction security (Shopify Payments or other processor). |
|
Newsletter data |
Until unsubscribed |
Name and email for sending newsletters or promotional offers. Deleted upon unsubscription or request for deletion. |
|
Technical data |
13 months |
Cookies, IP address, browsing logs to analyze audience and improve the site, as well as for security purposes. |
|
Customer account data |
As long as the account is active + 3 years after deletion |
First name, last name, email, address, order history for account management, customer service, and order tracking. |
8. Your rights
Under applicable data protection law, you have the following rights:
• Right of access: you can request access to the personal data we hold about you, as well as information on how this data is processed.
• Right to rectification: you can ask us to correct your data if it is inaccurate or incomplete.
• Right to erasure: you can request the deletion of your data, subject to legal obligations requiring us to retain it.
• Right to object: you can object to the processing of your data for direct marketing or profiling purposes. You can unsubscribe from our marketing communications by clicking the “unsubscribe” link at the bottom of each email.
• Right to restriction of processing: you can request the limitation of the use of your data in certain circumstances.
• Right to data portability: you can receive your data in a structured, machine-readable format to transfer it to another data controller, if applicable.
• Right to withdraw consent: when the processing of your data is based on your consent, you can withdraw it at any time.
• Right to set directives: in France, you can provide us with instructions regarding the retention, deletion, and communication of your data after your death.
To exercise any of these rights, please contact us using the details below. Proof of identity may be required. We will process your request within legal time limits.
If you believe your data has not been handled correctly, you may lodge a complaint with the relevant authority (CNIL in France).
To learn more about these rights, visit the CNIL website.
9. Security
We prioritize the protection of your personal data. Our systems use appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
We also require our partners (Shopify, payment providers, etc.) to maintain security standards that comply with industry practices.
Important: Information you share publicly on social platforms or community spaces is visible to everyone and is not protected by this policy.
10. Changes
This policy may be updated. If it changes, we will notify you via a banner on the website.
11. Contact us
To exercise your rights or ask questions about this policy or our data processing:
Email: contact@thisisforeign.com
Address: Foreign, 58 Rue de Monceau, 75008 Paris, France
You may also use our online contact form available on the website.
12. Complaint to the relevant authority
If you believe your data has not been handled properly or are dissatisfied with our response, you may file a complaint with the competent authority:
CNIL (France): https://www.cnil.fr/fr/plaintes/
13. Updates to this policy
We may update this privacy policy to improve transparency or reflect changes in how we process data. Updates will be posted on this page with the latest modification date. We recommend checking this policy regularly to stay informed.
